Our Values

No one tries harder for customers:

• Understand customers.
• Be first to meet their needs.
• Act responsibly for our communities.

Treat people how we like to be treated:

• Work as a team.
• Trust and respect each other.
• Listen, support and say thank you.
• Share knowledge and experience.

...so we can enjoy our work.

The Values were developed in 1997 from discussions with thousands of staff on what they thought Tesco stood for, and what they wanted the business to be. Ten years later, our staff refreshed the Values to reflect the business today and how they wanted to work in the future. These were re-launched across the Group in 2009.

Our success depends on people: the people who work with us and the people who shop with us. Whether in Ireland or India, Turkey or Thailand, our Values let our people know what kind of business they are working for and let our customers know what they can expect from us.

Tesco is an environment based on trust and respect. We have learnt over the years that if customers like what we offer, they are more likely to come back and shop with us again. If the Tesco team find what we do rewarding, they are more likely to go that extra mile to help our customers.

By living the values we create a good place to work and one where great service is delivered.