2. Buying and selling products responsibly
We believe it is possible to provide for all our customers, whatever their needs, whilst upholding strong standards across our business and in our supply chains.
Buying and selling our products responsibly means ensuring everyone in our supply chain is treated honestly and fairly, and that care is taken to minimise the impact our products have on the environment. That includes how we:
- treat our suppliers and how those working for our suppliers are treated;
- work with communities where we source our products;
- establish and monitor animal welfare; and
- work to ensure products come from sustainable sources wherever possible.
We work in partnership with our suppliers to ensure our products are sourced responsibly. Our technical teams across the world, working alongside our commercial teams, ensure that our standards are met in every area of our business, and we have ethical trade managers in key sourcing countries.
In some markets, products certified as being responsibly sourced are increasingly important to our customers. In others, it is a new concept. True leadership means making responsibly sourced products much more widely available, so that making a more responsible choice is an affordable, everyday decision.
We have committed to reducing the carbon emissions of the products in our supply chain by 30% by 2020.
Climate change
Retail businesses can play a powerful role in tackling climate change. We are determined not only to play our part, but to play a leading role.
