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Shaking up colleague communication

Mark Kanaris

Store manager
Sheffield

2 Jul 2015

When I saw an article inviting applications for a Tesco Colleague Communications Panel, I fired up the computer and started tapping away. I wasn’t expecting what happened next.

Colleague communicationMe with some fellow Communications panellists

When I saw an article inviting applications for a Tesco Colleague Communications Panel, I fired up the computer and started tapping away.

I felt passionate in what I wrote, and I wanted my application to be authentic, honest and relevant to my team. A couple of months later, I received a phone call from my manager explaining that I was on the panel. The word I would use to describe that moment is proud.

The next phone call was slightly different! I was invited to interview our CEO Dave Lewis and CFO Alan Stewart about our full year results. The word I would use to describe that moment is nervous.

I was getting ready to go and interview Dave and Alan, when I saw that my suit trousers weren’t on the hanger, or in the suitcase, or in the bathroom… I was about to interview our CEO in my boxer shorts! The word I would use for that particular moment is horror!

My trousers had fallen off the coat hanger, and were draped – amazingly without tyre marks – on the road outside. I quickly collected my trousers (and my thoughts) and got ready to meet the team. The word I would use to describe that moment is relief!

The interview itself was a great experience, not only to meet Dave and Alan, but also to meet teams in the office. It really resonated with me that there is an awful lot more to our Tesco family than I ever realised. The only word I can use to describe seeing myself on the TV when the video was released is surreal.

Our first Communications Panel meeting in April was a superb day meeting our fellow panellists from all across the business. It was clear we all had the same objective, to make what we do all about our colleagues and our Tesco family.

"We all had the same objective, to make what we do all about our colleagues and our Tesco family"

When it came to naming our new colleague magazine, the whole panel deliberated, and eventually decided on something simple…t

So t is Tesco, tea was also the first branded product that Tesco sold, and t is simple. When I visualised the new magazine, its content and how we all wanted our work moving forward to be totally inclusive of our colleagues, I had a vision…

t (is Tesco) and it’s Brewed by you

Brewed by you, as everything that we do, in our stores, offices, distribution centres and call centres is part of Tesco.

t magazine has just hit the stands. I’ve had some brilliant feedback, and witnessed first-hand in stores how our colleagues feel about the new magazine. They’ve told me they loved the recognition, features and competitions and I’ve already been contacted by numerous people asking how they can get featured in forthcoming issues.

If you’re a Tesco colleague reading this, remember it’s Brewed by you, so get in touch…

t magazine t magazine

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