Health, Safety & Wellbeing

At Tesco, we are committed in helping our colleagues live a healthier and sustainable lifestyle so they can be their best at work and home. The pandemic has bought home how important wellbeing is for all of us.

Our approach has always been to raise awareness, inspire and motivate colleagues to look after their wellbeing. Our programme is built on our pillars of nutrition, physical wellbeing and mental wellbeing and underpinned by prevention and self-care, to structured support. Our overall aim is to create a leading workplace health programme that every colleague can access for support and empower their own their wellbeing.

We work with a number of partners who help us shape our programme and provide expertise. The propositions have essential core services such as Occupational Health, Employee Assistance programme, free mini health checks and online learning and support resources.

Working with our Health Charity Partners – the British Heart Foundation, Caner Research UK and Diabetes UK we aim to help raise awareness and reduce their risk factors of the conditions.

We are committed to smashing the stigma around mental health and last year we signed the employers mental health pledge, which enables us to continue our public pledge to colleagues on our commitments to mental health within a UK wide framework for workplaces. We are also a member of the Consumer Goods Forum and Mental Health Retail network where we collaborate and share ideas with peers in the industry to improve wellbeing of our colleagues.

Health and safety is central to how we do business. From our colleagues who work tirelessly across our operation, to the customers we serve. We are committed to our vision that no one should ever be hurt while working or shopping at Tesco. Beyond safety, we recognise the important role we have in supporting our colleagues’ health, safety and wellbeing.

Health, safety and wellbeing

We are committed to keeping colleagues safe and helping them live a healthier and more sustainable lifestyle so they can be their best at work and home. The COVID-19 pandemic has elevated the importance of health, safety and wellbeing to us all.

Health and Safety

Health and safety is central to how we do business. From our colleagues who work tirelessly across our operation, to the customers we serve. We are committed to our vision that no one should ever be hurt while working or shopping at Tesco.

Keeping everyone safe and supporting our colleagues has been a key priority for us from the very beginning of the pandemic. During 2020, colleagues across the business implemented, with unprecedented speed and scale, physical measures designed to make sure that every colleague, in every store, distribution centre and office felt safe at work. Physical distancing measures were introduced including personal protective equipment and screens at checkouts, together with countless adaptations to ways of working.

We made sure that every colleague who needed to self-isolate received full pay from the first day of absence. And we enabled our most vulnerable colleagues to stay at home on full pay during peak lockdown periods.

Find out more about our approach to health and safety and our latest performance here

Wellbeing

Our approach has always been to raise awareness, inspire and motivate colleagues to look after their wellbeing. We work with a number of partners who help us shape our programme and provide expertise. The propositions have essential core services such as Occupational Health, Employee Assistance Programme, free mini health checks and online learning and support resources.

Our programme is built on our pillars of nutrition, physical and mental wellbeing and underpinned by prevention, self-care and structured support. Our overall aim is to create a leading workplace health programme that every colleague can access for support and empower their own wellbeing. We encourage colleagues to use these 5 steps to improve their wellbeing and support others:

Physical and nutritional wellbeing

We work with expert partners such as Nuffield Health to offer colleagues a range of support for improved nutrition, healthy body and healthy mind. These include discounted gym offers, free blood pressure checks and health checks.

During our regular colleague wellbeing weeks, we offer our colleagues in the UK, Ireland and Central Europe free fruit to help towards their 5-a-day. We also provide a variety of opportunities for our colleagues to be active, from 7-day free gym passes to keep fit challenges.

Mental wellbeing

We are committed to smashing the stigma around mental health and in 2016 we signed the employer’s mental health pledge and we continue to be proud supporters of Time to Change which aims to end the stigma often associated with mental health.

When addressing colleague mental wellbeing, we have three main priorities:

  • creating a supportive workplace experience;
  • using great interventions and resources that colleagues and managers are skilled to use; and
  • making sure we are all equipped to respond effectively when a colleague needs support.

We provide a range of learning, services and resources to support our colleagues’ mental wellbeing, with compulsory mental health awareness training for new managers in all our stores through Mind, the mental health charity. Our nationwide colleague wellbeing weeks help engage colleagues in our wellbeing programme. In 2019, we created, in collaboration with six other retailers and the Samaritans, the Wellbeing in Retail guide. The guide helps retail workers look after their own mental health, gives advice on how to support others who may be struggling and signposts where to go for extra help.

As part of an event in May 2020, colleagues across the UK got involved in a mental health campaign #imhereforyou, encouraging more conversations around mental health and reminding colleagues they are not alone when it comes to their mental health. We have continuous colleague listening channels, helping us respond and adapt our plans to colleague needs and the current situation.

In 2020, to help support our colleagues further during the pandemic, colleagues were given free access to Headspace and Silvercloud apps to support their wellbeing. These tools encourage colleagues to take more mindful moments both for themselves and their teams. Free access to Headspace has been extended for 2021.

Women’s health

In October 2019, we signed up to the Everywoman Promise, a commitment created by The Eve Appeal to champion and support women’s health in the workplace. On World Menopause Day 2019, we launched a new guide about women’s health in the UK which has been accessed by thousands of colleagues. The guide acts as a gateway to starting conversations about the menopause and supports colleagues to understand the physical and emotional changes whilst signposting to additional support.

Health Charity Partnership

Working with our Health Charity Partners – the British Heart Foundation, Cancer Research UK and Diabetes UK – we are aiming to help colleagues live healthier lives, raise awareness to and reduce their risk of the UKs biggest health challenges – cancer, heart and circulatory disease and type 2 diabetes.