Talking Shop

Talking shop

Alison Horner

Alison Horner
Group Personnel Director

Amanda Sankey

Amanda Sankey
Product Development Manager

Andrew Boyle

Andrew Boyle
Development Project Manager

Andrew Yaxley

Andrew Yaxley
Managing Director, London

Angela Porter

Angela Porter
Head of Brand Advertising

Barbara Young

Barbara Young
Chief Executive, Diabetes UK

Beatrice Forrester

Beatrice Forrester
Trainee Buyer

Benny Higgins

Benny Higgins
CEO Tesco Bank

Chris Bush

Chris Bush
Managing Director, UK

Dan Jago

Dan Jago
UK & Group Wine Director

David Wood

David Wood
UK Marketing Director

Derek Lawlor

Derek Lawlor
Category Director (Meat, Fish & Poultry)

Gerry Gray

Gerry Gray
UK Operations Director

Helen Dwyer

Helen Dwyer
Buying Manager

Jill Easterbrook

Jill Easterbrook
Managing Director - Developing Businesses

John Christie

John Christie
CEO Tesco Lotus

John Scouler

John Scouler
Food Commercial Director

Judith Nelson

Judith Nelson
UK Personnel Director

Ken Towle

Ken Towle
Managing Director of Central Europe and Turkey

Kevin Grace

Kevin Grace
Group Commercial Director

Laura Jewell

Laura Jewell
Product Development Manager

Lindsay Boswell

Lindsay Boswell
CEO FareShare

Luke Hickton

Luke Hickton
Innovation Team

Luke Vinogradov

Luke Vinogradov
Mobile Experience Director

Matt Atkinson

Matt Atkinson
Chief Marketing Officer

Michael Kissman

Michael Kissman
UK Communications Director

Mike Baess

Mike Baess
Tesco Food Writer

Mike McNamara

Mike McNamara
Chief Information Officer

Paul Jones

Paul Jones
Head of Design

Paul Morris

Paul Morris
Customer Communications Director, UK Marketing

Paul Ritchie

Paul Ritchie
CEO Tesco China

Paul Wilkinson

Paul Wilkinson
Innovation Ambassador

Philip Clarke

Philip Clarke
Group Chief Executive

Pornpen Nartpiriyarat

Pornpen Nartpiriyarat
Head of Trading Law and Technical, Tesco Lotus

Rebecca Shelley

Rebecca Shelley
Group Corporate Affairs Director

Robert Folly

Robert Folly
Store Manager

Robin Terrell

Robin Terrell
Group Multi-Channel Director

Sarah Mackie

Sarah Mackie
Head of Local Sourcing

Scott Deutrom

Scott Deutrom
Managing Director, Clubcard TV

Simon Belsham

Simon Belsham
Managing Director, Grocery Home Shopping, Dotcom

Simon Hay

Simon Hay
Chief Executive - dunnhumby

Steve Strachota

Steve Strachota
Director of Distribution for the UK & ROI

Tom Hind

Tom Hind
Group Agriculture Director

Tracey Clements

Tracey Clements
UK & Ireland Support Office Director

Trevor Masters

Trevor Masters
CEO Asia

Matt Atkinson

Hudl

23 September 2013 By Matt Atkinson

Over the past few years we’ve witnessed a profound and rapid change in the way our customers are living their lives.

They’re communicating with friends and family on social networks, consuming media on the go, working and learning new skills virtually – and it’s all driven by technology.

This transformation is driving an unprecedented level of change within Tesco and the investment we make in our own technology. This applies both behind the scenes and in the products and services we offer our customers.

An important part of this new, digital environment is being able to understand and develop new ways we can communicate and reach out to our customers, while making their lives easier and more enjoyable.

So today, we’re launching Hudl, our new tablet computer.

I’ve been asked why we chose to launch Hudl and the answers are simple.

Firstly, people love their technology, they treasure it because it makes their lives easier and we want more of our customers to be able to access the benefits of a tablet, one that’s designed with their needs in mind - mums who want to be able to do their shopping online; grandparents who like to keep up with photos of their grandchildren; and teenagers who want to download films or music and chat with friends on social networks.

According to the Office for National Statistics, nearly three quarters of us are using the internet every day, 20 million more people than in 2006.

Added to that, we have a new generation who don’t really distinguish between online and offline - they expect a seamless experience between the two. They have always been able to shop online, they have always lived digital social lives and they’ve always had technology in their pockets.

So, technology is fast becoming a core part of family life and tablets are already - and will continue to be - a growing part of that. They’re cheaper to power than PCs and they’re portable. But tablet ownership is still fairly limited, with research carried out by OFCOM revealing that three quarters of UK households do not own a tablet.

Our customers have also told us that although they like the idea of the benefits a tablet can bring, they sometimes feel intimidated about using one. So the challenge was clear – to introduce a tablet that is convenient, with a great spec, that not only provides all the features and content our customers are looking for, but is also easy to use and family friendly.

Today is more than just a product launch. It’s about having a single and direct relationship with customers, where everything they need from us is in one place and so more convenient for them. We’ve designed Hudl specifically for our customers because we care about the experience they have when they’re shopping with us. No other tablets on the market have been built with Tesco customers in mind.

It will retail at £119 but, built for customers, it makes sense that it’s available on Clubcard Boost, which means that many will be able to use their Clubcard vouchers to buy it for under £100.

Since I’ve worked at Tesco, I’ve come to realise that it has innovation built into its DNA. It’s a special kind of innovation though – where the most important ideas are those that are accessible to many, not just a few.

And that’s the thinking behind Hudl - a digital revolution for everyone. For us it’s just the start.

As our customers continue to seek out more services online, we’ll be with them every step of the way, in the hope of making their lives that little bit easier.

 

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