Talking Shop

Alan Wragg

Alan Wragg
Category Technical Director for Tesco

Alison Horner

Alison Horner
Chief People Officer

Amanda Sankey

Amanda Sankey
Product Development Manager

Andrew Boyle

Andrew Boyle
Development Project Manager

Andrew Yaxley

Andrew Yaxley
CEO Ireland

Angela Porter

Angela Porter
Head of Brand Advertising

Anuradha Chandra

Anuradha Chandra
Programme Specialist, UNICEF UK

Barbara Young

Barbara Young
Chief Executive, Diabetes UK

Beatrice Forrester

Beatrice Forrester
Trainee Buyer

Benny Higgins

Benny Higgins
CEO Tesco Bank and Group Strategy Director

Carmel McConnell

Carmel McConnell
Magic Breakfast Founder

Chris Monticolombi and Taiwo Omisore

Chris Monticolombi and Taiwo Omisore
Members of our Young People’s Panel

Dan Jago

Dan Jago
Group Wine Director

Georg Fischer

Georg Fischer
CEO Tesco Malaysia

Hannah Cornick

Hannah Cornick
Head of Opportunities for Young People

Helen Dwyer

Helen Dwyer
Buying Manager

James Stephen

James Stephen
Aberdeenshire TSDG dairy farmer and Committee Chairman

Jill Easterbrook

Jill Easterbrook
Group Business Transformation Director

John Christie

John Christie
CEO Tesco Lotus

Judith Nelson

Judith Nelson
UK Personnel Director

Karen Tonks

Karen Tonks
Tesco Company Nutritionist

Kelcey Hwang

Kelcey Hwang
Team Leader - Corporate Social Responsibility Team of Tesco Homeplus

Kevin Doherty OBE

Kevin Doherty OBE
Project Director Group Processes

Laura Carter

Laura Carter
Service Manager, Manchester Metro

Laura Jewell

Laura Jewell
Product Development Manager

Linda Cregan

Linda Cregan
CEO, Children’s Food Trust

Lindsay Boswell

Lindsay Boswell
CEO FareShare

Luke Hickton

Luke Hickton
Innovation Team

Mark Little

Mark Little
Head of Food Waste Reduction

Martina Milburn CBE

Martina Milburn CBE
CEO of The Prince’s Trust

Michael Fallon

Michael Fallon
Defence Secretary

Mike Baess

Mike Baess
Tesco Food Writer

Mike McNamara

Mike McNamara
Chief Information Officer

Nick Clegg

Nick Clegg
Leader of the Liberal Democrats and Deputy Prime Minister

Paul Jones

Paul Jones
Head of Design

Paul Morris

Paul Morris
Customer Communications Director, UK Marketing

Paul Ritchie

Paul Ritchie
CEO Tesco China

Paul Wilkinson

Paul Wilkinson
Head of Technology Research at Tesco Labs

Pornpen Nartpiriyarat

Pornpen Nartpiriyarat
Head of Trading Law and Technical, Tesco Lotus

Rachel Bushby

Rachel Bushby
Early Careers Programme Manager

Raymond Blanc

Raymond Blanc
Chef

Rebecca Shelley

Rebecca Shelley
Group Communications Director

Robert Folly

Robert Folly
Store Manager

Robin Terrell

Robin Terrell
Chief Customer Officer

Sarah Mackie

Sarah Mackie
Head of Local Sourcing

Simon Belsham

Simon Belsham
Managing Director, Grocery Home Shopping, Dotcom

Simon Hay

Simon Hay
Chief Executive - dunnhumby

Tom Hind

Tom Hind
Group Agriculture Director

Tracey Clements

Tracey Clements
Community & Customer Experience Director

Trevor Masters

Trevor Masters
CEO International

8 January 2013

Harris + Hoole

By Philip Clarke

Philip Clarke

You might have seen some recent press coverage about our investment in the start-up coffee shop business, Harris+Hoole.

We invested in Harris+Hoole after meeting entrepreneur Nick Tolley and his siblings Andrew and Laura, who are passionate about great coffee. They were looking for a company which could back their vision to bring quality coffee to a wider audience and we were impressed with their energy and enthusiasm.  We thought customers would love the coffee and the warm, friendly atmosphere of their shops, so we decided to invest.

Since their launch in the summer, Harris+Hoole has flourished and I’m pleased to see how popular it’s become. Their success is good news for the high streets they are in, for their suppliers and for the people they employ. Their success so far should be attributed to the Tolley family, who decide the strategy and run the business.  

We’ve always been upfront about our investment in Harris+Hoole, and so have Harris+Hoole. We like backing great brands, helping them to grow and to realise their potential. We’ve done it with suppliers for years. Great ideas can find it hard to get backing these days, so we’re pleased to be in a position to help entrepreneurs achieve their vision.

Some people have asked why it’s not branded Tesco. The H+H brand is part of its value – its distinctiveness and appeal. It’s the Tolley’s business, their brand. Our investment helps them to take it further. 

So what’s in it for Tesco? I’ve talked a lot about loving the stores we have, making them an appealing destination for customers to come. Dobbies, another Tesco business, does this brilliantly with coffee shops which customers travel to just for the scones (view a film about Dobbies). When the Tolleys are ready, we will put them into some of our stores. They will have proved that their brand and their offer work, that customers like it and it will be another reason for customers to shop with us.

We will back businesses in which we see an opportunity for their brands to grow with ours. Euphorium bakery is another example: an established brand and business, with a compelling offer, it is already in a store in Kensington, offering amazing breads, pastries and sandwiches. It makes what is already a terrific store even better for customers. We’re proud of it and I hope our customers will love it too. 

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