We talk about a revolution in retail so much it has become a cliché. We are seeing change being supercharged by technology, with customers empowered with almost perfect information and infinite choice. Technology is putting more and more control in their hands and allowing them to organise the world around them in a way that suits their needs.
10 March 14 By Lesley Dunn
Behind every little thing we do to improve our customers’ Tesco experience there’s a team of IT experts working away. I’m not just talking about new shopping apps, or the launch of Tesco’s hudl tablet. I’m talking about how we make sure we’ve got the right stock on our shelves, the same prices on our labels as at the till, and the facility to ‘Scan as you Shop’ so you don’t have to queue.
We’re delighted to announce that our partnership with Tesco has raised an incredible £10 million in its first 12 months. It is a huge tribute to the tremendous support of Tesco colleagues and customers. They’ve Danced for Diabetes, cycled the length of Britain, created Winter Wonderlands and even jumped out of planes – all to raise money for Diabetes UK.
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