Flood relief in the UK and Malaysia

22 May 2014

Read how we helped communities in both the UK and Malaysia hit by recent flooding.

In February 2014, thousands of communities across the UK were hit by severe and unprecedented levels of flooding.

The flooding forced hundreds of families in the South West and around the Thames to abandon their homes. We worked hard to help mitigate the problems communities faced, drawing on our reach and our scale: 

  • Our delivery fleet transported over 1,500 bales of hay to farms in the South West in order to feed thousands of displaced animals
  • Our distribution team worked with Thames Valley Police to move 2,500 tonnes of sand to affected areas

We launched a major clean-up operation to help communities recover over the long term. This includes making 5,000 hours of  our colleagues’ time available to help repair the damage done by the flooding. We have also donated and delivered 30 new home starter kits to Somerset County Council to help those who were uninsured, delivered four lorry loads of furniture and collected £100,000 in fundraising events.

In December 2013, the east coast of Malaysia suffered the worst flooding for 40 years.

Thousands of people throughout the Terengganu region had to be evacuated and many more face the challenge of cleaning up homes and communities clogged by mud and silt.

As well as putting collection boxes on every checkout, our Malaysian business helped to provide flood relief to over 1,000 families in the hardest hit areas.

There was an exceptional effort from our team of volunteers to reach 12 families in Kampung Meragih Kuantan who had been  completely cut off from all relief centres. The aid we delivered was the first to reach them in over a week.

Malaysia floods