Health and Safety

Last Updated: 02/02/2015


Tesco believe that the safety and welfare of our customers, colleagues, business partners and the public really matters. Our priority is to run our global operations with the utmost concern for the safety of the people and communities we serve, and those who work for or with us.

The scale of our operations means that the impact we have on the safety of people is significant. We will always try harder than others to ensure that no one is exposed to the risk of injury or harm. We will always comply with the minimum safety standards that apply in each country, whilst striving to achieve best industry safe practices that can be shared across the group.

Through consideration of the safety of our customers and people in all business decisions, we aim to make Tesco the safest place to shop and work in retail.

Our approach

A strategy of external certification is being followed for key parts of our business. Our UK distribution business is certified against OHSAS 18001 which is the industry recognised standard for occupational health and safety. It is our intention to apply this approach across our European and Asian distribution businesses. Recognising achievements in people safety is also important. In 2014 the UK Tesco business was awarded Silver in the RoSPA International Safety Awards for Health and Safety Management.

Accountability for people safety risk management sits at the top of the business and is led by our Chief Executive who facilitates an annual presentation to the Executive Committee. Through the Group (and each business unit’s) compliance committee there is an annual report on health and safety. All serious incidents are escalated to the compliance committee and other key senior directors and managers should they occur. As well as the important visibility of avoidable incidents this is the mechanism by which we search for the root cause and put in place steps to prevent recurrence.

Technical support in occupational safety and health, as well as fire safety engineering throughout Tesco is provided by specialists within the People Safety Department. Business policies and procedures that affect people safety risk are managed by professionals within this team, who have post graduate qualifications in safety as well as being Chartered Members of the Institute of the Institute of Occupational Safety and Health.