Responsible Car Wash - working with our franchise partner to ensure colleagues are treated fairly

At Tesco one of our business values is that we treat people how they want to be treated. We expect everyone who works with us to have their human rights respected and we know our customers, colleagues and suppliers do too.

We know that there are likely to be higher risks of modern slavery in manual industries and roles such as hand car washing. Our customers value the car wash service offered in many Tesco car parks, but we must ensure that everyone working in our car washes is doing so legally and that they are treated fairly. We therefore work closely with our UK car wash franchise partner, Waves, to mitigate any potential risks of modern slavery.

In 2017/18 we helped franchisees move from paper-based records to use an online platform so that working hours, right to work checks, and worker details can be more effectively stored and monitored. We have focused on building understanding of responsible employment practices, how to create a good working environment and ensure workers are able to raise any concerns.

In 2018 we also joined the new Responsible Car Wash Scheme; a collaboration between the Gangmasters and Labour Abuse Authority (GLAA), five major supermarkets and NGO Unseen. The Scheme aims to tackle modern day slavery by promoting best practice and ensuring compliance.  It will introduce a new accreditation for car wash operators and will allow customers to make responsible choices about which car wash they use.

Further examples of how we are tackling modern slavery risks can be found in our Modern Slavery Statement.


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